Welcome to the legalese

GiftRound Limited

Last updated 31 July 2025.

1. Terms and conditions of website use

   1. These terms and conditions ("Terms") provide the terms upon which you may make use of the website made available and operated at www.giftround.co.uk (“our site”). "You" are any person or business using Services from our site and if you are an individual acting for purposes that are wholly or mainly outside your trade, business, craft or profession you may also be referred to as "Consumer".

   2. Please read these Terms carefully before you start to use our site or our Services. These Terms are a legally binding document and create binding obligations upon you.

   3. By using our site, you accept these Terms and agree to abide by them. If you do not agree to these Terms, please do not use our site.

   4. Anyone can access our site; however, to contribute to a Collection you must be resident in, and accessing our site from, a country supported by our payment service provider Ryft. If you attempt to make a Contribution from a location that is not a supported country, the transaction will be declined.

2. Information about us

   1. Our site is made available and operated by Gift Round Limited (“GiftRound”, "Company", “we”, “our”, “us”) and by other persons acting on our behalf.

   2. We are a company incorporated in Scotland (registered number SC515352) having its registered office at 49 Castleview Drive, Bridge of Allan, Stirling FK9 4BD.

If you are a Consumer these Terms set out:

* your legal rights and responsibilities;

* our legal rights and responsibilities; and

* certain key information required by law

If you don't understand any of these Terms and want to talk to us about it, please contact us by:

* e-mail to support@giftround.co.uk responding during business hours Monday to Friday 09:00 – 17:00.

3. Definitions

   1. In these Terms the following expressions shall, unless the context otherwise requires, have the following meanings:

“Business Day” means a day other than a Saturday, Sunday or public holiday in Scotland, on days where normal banks are open for business in Scotland;

“Business Partners” means our business partners set out on our site from time to time and whose products are available for purchase on our site;

“Collection” means the pooled funds, messages and related data gathered by us as part of the Services for the purpose of issuing to a Gift Recipient for the purchase of goods or services as described herein;

"Collection Monies" means the amount raised by a Collection Organiser through our site in relation to a Collection;

"Collection Organiser" means a User that arranges a Collection via our Services or is using our Services ;

“Contributors” means an individual who pays into a Collection;

“Gift Recipient” means the individual for whose benefit the Collection is created;

“GiftRound FlexCard” means the digital gift card issued by us and provided via Tillo Limited that can be exchanged within the “swap environment” for retailer-specific e-gift cards, in accordance with clause 9;

"Intellectual Property Rights" means inventions, patent applications, patents, design rights, copyrights, trade marks, service marks, trade names, domain name rights, mask work rights, know-how and other trade secret rights, and all other intellectual property rights, derivatives thereof, and forms of protection of a similar nature anywhere in the world;

"Partner Sites" are as set out on our site from time to time;

“Payment Service Provider” means our thirdparty payment facilitator authorised by the Financial Conduct Authority to process Contributions on our behalf;

"Service(s)" means the services operated and maintained by us, accessible via our site, or ancillary online or offline products and services provided to you by us, to which you are being granted access under these Terms; and

"User(s)" means individuals who use the Service and have been supplied user identifications and passwords by you (or by us at your request).

“you” or “your” in these Terms mean, as the context requires, any person who uses our Services, including visitors of our site, Collection Organisers, Contributors and/or Gift Recipients.

4. Use of our site

   1. We reserve the right at our sole discretion to restrict access to some or all parts of our site by persons or organisations seeking to access our site.

   2. You are responsible for making all arrangements necessary for you to have access to our site. You are responsible for ensuring that your computer system meets all relevant technical specifications necessary to use our site and is compatible with our site. You are also responsible for ensuring that all persons who access our site through any facilities provided by you or over which you have control are aware of these Terms and that they comply with them.

   3.  Anyone can access our site; however, to contribute to a Collection you must be resident in, and accessing our site from, a country supported by our payment service provider Ryft. If you attempt to make a Contribution from a location that is not a supported country, the transaction will be declined.

   4. We have used reasonable endeavours to ensure that our site complies with UK laws. However, we make no representations that our site or the Services are appropriate or available for viewing, access or use in locations outside of the UK. If you access our site from other locations you do so at your own initiative and are responsible for compliance with all laws applicable to such location. If viewing, accessing or using our site, the Services is contrary to or infringes any applicable law in your place of access or place of residence, you are not authorised to view, access or use our site, the Services and you must exit immediately. If making available the Services in your place of access or place of residence or to you (by reason of nationality, residence or otherwise) is prohibited, the Services are not made available to you. You accept that if you are resident outside of the UK, you must satisfy yourself that you are lawfully able to use the Services.

   5. We shall use reasonable endeavours to ensure that our site and any Services are available and that our site operates properly at all times.

   6. We may suspend the availability or operation of our site or the availability of any Services on a temporary or indefinite basis as we may in our sole discretion determine.

   7. Our Services must only be for organising collections for the purchase of gifts and within a private group. Anyone suspected of organising a collection that is for a cause, charity or campaign or are inviting people to contribute outside of a private group may have their collection suspended and contributions returned less a 10% administration fee to cover our time in returning funds to you.

   8. Collections are not allowed for gambling, gaming and/or any other activity with an entry fee and a prize, including, but not limited to raffles, betting games, sports betting, fantasy sports, racing, lottery tickets, raffle tickets, auctions and other ventures that facilitate gambling, games of skill or chance (whether or not it is legally defined as a lottery), promotions involving monetary rewards, including gift vouchers, or sweepstakes.

   9. Collection  Monies must not exceed £3,000. If you think your Collection is going to reach this limit please email support@giftround.co.uk before starting your Collection.

   10. In all cases GiftRound reserves the right to cancel a Collection and refund all Contributors without limitation, such as where we reasonably consider that a Collection has been set up in and taste ,such as where the content is offensive, discriminatory, misleading, or associated with illegal, unethical or inappropriate conduct..

5. Our Rights

   1. We amend these Terms from time to time. Every time you wish to use our site or our Services, please check these terms to ensure you understand the terms that apply at that time.

   2. We may update and change our site from time to time to reflect changes to our services, our users' needs and our business priorities. We will try to give you reasonable notice of any major changes.

   3. We may transfer our rights and obligations under these Terms to another organisation. We will always tell you in writing if this happens and we will ensure that the transfer will not affect your rights under the contract.

6. Use of Our Site

   1. You must not:

       1. misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful including that which may damage, detrimentally interfere with, surreptitiously intercept or expropriate our systems, data or information;

       2. attempt to gain unauthorised access to our site or any part of it, the servers on which our site is stored or any server, computer or database connected to our site, which you are not expressly entitled to access;

       3. use any robot, spider, other automatic device, or manual process to monitor or copy our site, or use any device, software or routine to bypass our robot exclusion headers, or interfere or attempt to interfere, with our site;

       4. use an anonymising proxy to access our site;

       5. attack our site via a denial-of-service attack or a distributed denial-of service attack;

       6. take any action that imposes an unreasonable or disproportionately large load on our infrastructure, or that may cause us to lose any of the services from our service providers, including our internet or payment service providers; or

       7. do, or omit to do, or attempt to do or omit to do, any other act or thing which may interfere with the proper operation of our site.

   2. You are hereby granted a non-exclusive, non-transferable, right to use the Services, solely for your own personal use subject to these Terms.

   3. You shall not license, sublicense, copy, modify, adapt, sell, resell, create derivative works from, transfer, assign, distribute or otherwise commercially exploit or make available in any way to any third party the Service.

   4. You shall not conduct, facilitate, authorise, or permit any text or data mining or web scraping in relation to our site or any services provided via, or in relation to, our site for any purpose, including the development, training, fine-tuning or validation of AI systems or models. This includes using (or permitting, authorising, or attempting the use of):

       1. "robot", "bot", "spider", "scraper" or other automated device, program, tool, algorithm, code, process, or methodology to access, obtain, copy, monitor or republish any portion of our website or any data, content, information, or services accessed via the same; or

       2. any automated analytical technique aimed at analysing text and data in digital form to generate information or develop, train, fine-tune or validate AI systems or models which includes but is not limited to patterns, trends, and correlations.

   1. You shall not use, and we do not consent to the use of, our site, or any data published by, or contained in, or accessible via, our site or any services provided via, or in relation to, our website for the purposes of developing, training, fine-tuning or validating any AI system or model.

   6. This section will not apply insofar as (but only to the extent that) we are unable to exclude or limit text or data mining or web scraping activity by contract under the laws which are applicable to us.

   7. If you breach this provision, we have the right to report any such breach to the relevant law enforcement authorities, and third parties whose interests may be endangered by your actions, and we will co-operate with those authorities and persons by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.

7. Your Obligations

   1. To register to open a Collection you must be 18 years of age and reside within the UK or the Republic of Ireland.

   2. You are responsible for all activity on the User accounts and shall comply with all applicable laws and regulations in connection with use of the Service, including those related to data protection, international communications and the transmission of technical or personal data.

   3. You shall notify us immediately of any unauthorised use of any password or account or any other known or suspected breach of security.

8. GiftRound Payment

   1. Payment processing for all Contributions is carried out by Ryft Pay Ltd trading as Ryft, acting as our Payment Service Provider. By making a Contribution you authorise Ryft to process your payment and acknowledge that Ryft’s terms and conditions and privacy notice apply to the processing of your transaction, available on its website at https://www.ryftpay.com/.

   2. The minimum contribution per Contributor is £2.00 and the maximum is £250.00.

   3. If you are contributing to a Collection from outside the UK or the Republic of Ireland, additional charges may be added by your bank or card provider over which we have no control.

   4. Collections can be open to collect payment for a period of up to 60 days from the date of the Order after which no further payments can be made to that Collection.

   5. Once a Collection has passed, its end date it becomes closed. You may wish to extend the Collection if it was originally set to close before the 60 day period, but the end date must not be extended beyond 60 days from the date of its creation.

   6. Where a payment is made, it is made directly to the fund for the Collection Organiser. In respect of payments, we are acting solely as the disclosed agent of the Collection Organiser, assisting with the collection and remission of the payment to those Collections. Full details of who Collection Organisers is are set out upon our site. In return for the making of a payment, the Collection Organisers may arrange for gifts to be purchased through one of our Partner Sites. Once a payment is made to a Collection it may not be cancelled or refunded and if you wish to do so this is a private matter between you and the Collection Organiser for which we have no responsibility or liability

   7. The Service offered is not the same as a bank.  Once a Collection has ended, the Collection Organiser has 6 months in which to choose the GiftRound FlexCard they wish to use for the Collection. Beyond 6 months, the Collection shall be removed from your dashboard and money held by GiftRound for a further 6 months before being held indefinitely.

   8. If you are a Collection Organiser, once a Collection has ended, you can use the Collection Monies to purchase one or more GiftRound FlexCards for the Gift Recipient. A GiftRound FlexCard becomes a single-retailer e-gift card once the Gift Recipient completes the swap process described in clause 9.4.  We will email the GiftRound FlexCard to the Gift Recipient within 24 hours of receiving a valid request on a Business Day. For requests completed on a Saturday, Sunday or public holiday, delivery may take up to 48 hours. If the GiftRound FlexCard has not arrived within the applicable time-frame, please email us at support@giftround.co.uk.

9. GiftRound FlexCards

   1. GiftRound FlexCards may only be purchased through the GiftRound Store using pounds sterling and sufficient Collection Monies.

   2. Once purchased, GiftRound FlexCards will be sent by email to the designated email account as soon as payment has been processed.

   3. It is the Collection Organiser’s responsibility to ensure that the recipient email address is entered correctly. We are not responsible for incorrect delivery of GiftRound FlexCards caused by customer error (including mis‑typed email addresses).

   4. GiftRound FlexCards can be redeemed only within the “swap environment” against the select retailers displayed there. A GiftRound FlexCard cannot be used directly as a means of payment with retailers.

   5. The maximum aggregate value of GiftRound FlexCards that can be purchased in any one order is £1,000.

   6. We shall not be responsible if a GiftRound FlexCard is lost, stolen, damaged, impaired, corrupted, destroyed, deleted or used without permission.

   7. We reserve the right to refuse to accept any GiftRound FlexCard that we reasonably consider to be duplicated or otherwise affected by fraud.

   8. We cannot be held responsible for GiftRound FlexCards that cannot be delivered owing to the recipient’s spam filters, firewalls, mailbox capacity or any other factors outside our control.

   9. GiftRound FlexCards cannot be returned or refunded, except in accordance with your statutory rights, and cannot be exchanged for cash or transferred for value.

   10. GiftRound FlexCards are valid for 12 months from the date of issue. Unused balances will expire automatically at the end of this period.

   11. GiftRound FlexCards are provided and operated by Tillo Limited.

   12. We reserve the right to amend the terms relating to GiftRound FlexCard as in this clause 9 at any time without notice and may take appropriate action, including cancellation of a GiftRound FlexCard, if in our absolute discretion we deem such action necessary.

10. Partner Sites Information

Our partner site is Tillo (trading as Reward Cloud), which provides and operates the GiftRound FlexCard referred to in clauses 8 and 9. You can find more information on https://www.tillo.com/terms-conditions

11. Payment process

   1. You must submit to us a request to make a Contribution. We may refuse your Contribution for whatever reason we may in our sole discretion determine.

   2. Upon receipt of your Contribution, we shall confirm receipt of such to you using online electronic means only.

12. Intellectual Property

   1. We (and our licensors, where applicable) own and shall retain all right, title and interest—including all patents, copyright, database rights, design rights, trade marks, trade-name rights, domain names, know-how and any other intellectual-property or neighbouring rights (“Intellectual Property Rights”) in and to:

       1. the Service and all software, source code, object code, user interfaces, visual design, templates and underlying technology that power it;

       2. all trade marks, logos, business names and other brand features displayed in the Service; and

       3.   any enhancements, modifications, new versions or derivative works thereof (“Updates”), whether created by us alone or in response to your feedback.

   2. Subject to your continuing compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable right to access and use the Service solely for its intended purpose. No other rights are granted. In particular, you may not copy, reverse-engineer, de-compile, modify, resell, sub-licence, create derivative works from or otherwise exploit any part of the Service except as expressly permitted by law and without our prior written consent.

   3. You may upload content when using the Service, such as text, images or messages (together, “User Content”). You keep ownership of any User Content you add, but you give us a licence to use it to run and improve the Service.

Any content added to a Collection, including the Collection name, description and messages from Contributors or Collection Organisers (together, “Collection Content”),  belongs to us. We may use this content for any purpose, including marketing and promotional materials.

You confirm that anything you upload or submit (including User Content and Collection Content) is your own, or that you have permission to use it, and that it doesn’t break any laws or rights of others.

   1. If you send us suggestions, ideas or other feedback about the Service (“Feedback”), you acknowledge that we may use, disclose and exploit that Feedback without restriction or compensation to you. Feedback will not be treated as confidential unless we agree otherwise in writing.

13. Termination

   1. You may terminate these Terms at any time by closing your account and ceasing all use of the Service. Termination will not affect the validity of any e-gift cards already issued.

   2. We may, at our discretion and with or without notice to you:

       1.   suspend or restrict your access to the Service; or

       2. terminate these Terms (in whole or in part),

if we reasonably believe that you have breached these Terms, engaged in fraud or other unlawful activity, or if we are required to do so by law, a court or a regulator.

   3. We reserve the right to discontinue or materially alter the Service on 30 days’ written notice. Where practicable, we will permit existing Collections to complete before the effective date of discontinuance.

   4. Upon termination any licences we grant to you under these Terms will automatically end and you must stop using the Service, and we will process or refund any outstanding Collections in accordance with these Terms.

14. Disclaimer

   1. We make no representation or warranty as to the reliability, timeliness, quality, suitability, availability, accuracy or completeness of the service or any content. We make no representation or warranty that (a) the use of the service will be secure, timely, uninterrupted or error-free or operate in combination with any other hardware, software, system or data, (b) the quality of any products, services, information, or other material purchased or obtained by you through the service will meet your requirements or expectations, (c) the service will meet your requirements or expectations, (d) the service or the server(s) that make the service available are free of viruses or other harmful components. The service and all content is provided to you strictly on an "as is" basis, (e) any stored data will be accurate or reliable, or (f) errors or defects will be corrected.

   2. All conditions, representations and warranties, whether express, implied, statutory or otherwise, including, without limitation, any implied warranty of merchantability, quality, fitness for a particular purpose or non-infringement of third party rights, are hereby disclaimed to the maximum extent permitted by applicable law by us.

   3. We do not control and are not responsible for any third-party content, services or websites that may be linked to or integrated with the Service. Your dealings with third parties are solely between you and them.

   4. The Service is provided for general information only and does not constitute legal, financial or other professional advice. You should obtain professional or specialist advice before taking, or refraining from, any action on the basis of information obtained through the Service.

15. Limitation of Liability

   1. We will not be liable to you, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, for any loss of profit, loss of business, interruption to business, for any loss of business opportunity, or for any indirect or consequential loss arising out of or in connection with any contract between you and us.

   2. Except to the extent expressly set out in this section, the terms implied by Sections 13 to 15 of the Sale of Goods Act 1979 and by Sections 3 to 5 of the Supply of Goods and Services Act 1982 are excluded.

   3. Nothing in these Terms seeks to limit or exclude our liability for: (i) death or personal injury caused by our negligence (including that of our employees, agents or subcontractors); (ii) fraud or fraudulent misrepresentation; (iii) breach of the terms implied by Section 12 of the Sale of Goods Act 1979 or Section 2 of the Supply of Goods and Services Act 1982; (iv) defective products under the Consumer Protection Act 1987; or (v) any other matter in respect of which liability cannot be excluded or restricted by law.

   4. Our total liability to you for all other losses arising out of or in connection with your use of our Services, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, shall be limited to directly foreseeable loss if you are a Consumer, and £500 if you are a business.

16. Data Protection

   1. We comply with applicable data protection legislation, including the retained EU law version of the General Data Protection Regulations (2016/679) and the Data Protection Act 2018.

   2. By accepting these Terms, you consent to our processing your personal data and our use of all cookies and related tracking devices on our site. For further information about how we handle your personal data, please visit our privacy and cookies policy.

17. Notices

   1. We may give notice by means of a general notice on the Service, electronic mail to your e-mail address on record in our account information, or by written communication sent by first class mail or pre-paid post to your address on record in our account information.

   2. You may give notice to us (such notice shall be deemed given when received by us) at any time by written communication sent by first class mail or pre-paid post to our registered office.

   3. Such notice shall be deemed to have been given upon the expiration of 48 hours after mailing or posting (if sent by first class mail or pre-paid post) or 12 hours after sending (if sent by email).

   4. Please note that notices in the service of legal proceedings cannot be validly served by email.

18. General Legal Provisions

1. Force Majeure. Where an event outside our control occurs, this is a “force majeure event” and includes, but isn’t limited to, storm, fire, earthquake, an act of God, a natural disaster, a failure of electricity or power supplies, epidemic, pandemic, government rules, regulations or guidance, or a failure of a third-party supplier to do as they’re contracted to do. Where a force majeure event occurs, we are excused from performance under these Terms, and we won’t be liable to you for our failure to perform. We will use our reasonable efforts to continue our obligations under these Terms as soon as we are able to after the force majeure event has stopped.
2. No Waiver. No failure or delay by us in exercising any of our rights under these Terms shall be deemed to be a waiver of that right, and no waiver by us of a breach of any provision of these Terms shall be deemed to be a waiver of any subsequent breach of the same or any other provision.
3. Severance. In the event that one or more of the provisions of these Terms are found to be unlawful, invalid, or otherwise unenforceable, that or those provision(s) shall be deemed severed from the remainder of these Terms. The remainder of these Terms shall be valid and enforceable.
4. Entire Agreement. These Terms and any other document specifically referred to herein contains the entire agreement between us and you with respect to its subject matter and formation. These Terms supersede and extinguish any and all previous agreements, representations, warranties, promises, assurances, and understandings between us and you relating to its subject matter and formation.
5. Third Party Rights. No one else besides you and us has any rights under these Terms to enforce any of its terms.
   

19. Governing Law and Jurisdiction

1. These Terms shall be governed by and construed in accordance with Scots law Scotland.
2. Each party irrevocably agrees to submit to the exclusive jurisdiction of the courts of Scotland over any claim or matter arising under or in connection with these Terms.

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